General Terms and Conditions
The shipping method you choose does not affect order processing time. The shipping method is the method of delivery only. Normal order processing time can take up to 72 hours but we will process orders as quickly as possible.
Overnight Orders placed before 2:00 PM EST Monday - Thursday will normally ship the same day. There is no Overnight Shipping on Fridays as we do not offer a Saturday delivery option. We offer this as a service and there is no additional fee other than the shipping cost!
Domestic Shipping: Orders with Free shipping will be sent by the best method. We do not ship internationally.
Please note that we cannot ship to PO boxes, APO & FPO addresses
Our Corporate Address is:
IOK Marketing, LLC
426 Salem Drive Suite 100
Owensboro, KY 42303
Our hours of Operation are Monday to Friday 10:00 am to 5:00 pm CST
Copyright and Trademark Notice
Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of IOC Marketing LLC dba eCigSourceOnLine.com.. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
We happily accept the following credit/debit cards with no additional surcharge or fee: VISA, Mastercard, American Express and Discover. When placing an order, please be sure to provide all of the required information in order process a transaction: Name, Exact Billing Address, Telephone Number, email address, Card Number, Expiration Date and Security code. Orders with incomplete or inaccurate information will cause a delay in the processing of your order. Your card will be billed at the time the order is submitted. Credit and Debit Cards are the only forms of payment accepted.
Outside Links on our Webpage
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we are not responsible for the operation of or content located on or through any such site.
Multiple Products on Order
For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You will only be charged for all products at time of purchase. You will only be charged for shipping at the rate quoted to you on your purchase receipt if an order is split into multiple shipments.
Order Acceptance Policy
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. IOC Marketing LLC dba eCigSourceOnLine.com reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.
These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether IOC Marketing LLC dba eCigSourceOnLine.com signs them or not. We reserve the right to make changes to this site and these Conditions at any time. You certify that by purchasing products from this website that you are over 18 years old.
We will ship your product as it becomes available. Orders usually ship within 24 hours of receipt but may be delayed due to arriving shipments that contain products that you have ordered. Orders received on Friday, Saturday, Sunday or any major holiday may not ship until the following Monday. However, there may be times when the product you have ordered is out-of-stock which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping.
We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.
Our secure servers protect your information using advanced encryption techniques and firewall technology.
To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to the eCigSourceOnLine.com website. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.
When entering any of our contests or prize drawings, you provide your name, email address and mailing address. If you win, we will send the prize to the address entered and notify you by email. When you enter a contest or drawing you are also included in our newsletter list to receive notice of promotions, specials and new additions to the eCigSourceOnLine site. You may unsubscribe from this news list by following the unsubscribe instructions in any email received. We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time
Privacy on other Websites
By purchasing products from IOC Marketing LLC dba eCigSourceOnLine.com you certify and agree that you are over 18 years of age and that products purchased from IOC Marketing LLC dba eCigSourceOnLine.com are to be used solely by persons over the age of 18.
You agree that no claims about safety, health benefits or uses for the products were specifically stated by IOC Marketing LLC dba eCigSourceOnLine.com .
You assume all liability for proper use of the products purchased from IOC Marketing LLC dba eCigSourceOnLine.com .
IOC Marketing LLC dba eCigSourceOnLine.com will not be held liable for any personal and/or property damage, illness, injury or financial loss caused by the use of the products or inability to use the products purchased from IOC Marketing LLC dba eCigSourceOnLine.com .
Products sold by IOC Marketing LLC dba eCigSourceOnLine.com have not been reviewed by the FDA and are not intended to treat, diagnose, prevent or cure any disease.
Comments/reviews posted by visitors or customers of IOC Marketing LLC dba eCigSourceOnLine.com or associated websites do not represent the opinion of IOC Marketing LLC dba eCigSourceOnLine.com or its employees or representatives
You are about to enter the eCigSourceOnLine webstore. By clicking agree, you agree and certify that you are over 18 years of age and that any products purchased from this webstore are to be used solely by persons over 18 years of age. You recognize and agree that no claims about safety, health benefits or uses for these products were specifically stated by IOC Marketing LLC, dba eCigSourceOnLine.com. You assume all liability for proper use of the products purchased from IOC Marketing LLC, dba eCigSourceOnLine.com. IOC Marketing LLC, dba eCigSourceOnLine.com will not be held liable for any personal and/or property damage, illness, injury or financial loss caused by the use of the products or inability to use the products purchased from IOC Marketing LLC, dba eCigSourceOnLine.com. Products sold by IOC Marketing LLC, dba eCigSourceOnLine.com have not been reviewed by the FDA and are not intended to treat, diagnose, prevent or cure any disease. Comments/reviews posted by visitors of IOC Marketing LLC, dba eCigSourceOnLine.com or associated websites do not represent the opinion of IOC Marketing LLC, dba eCigSourceOnLine.com or its employees or representatives.
Due to new FDA Regulation, we are in the process of upgrading our age verification software.